Head of Partnerships - Americas

The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement. 

The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.

About the Role

We are seeking an experienced and dynamic Head of Partnerships for the Americas to lead, develop, and scale our partnerships strategy across the region. You will oversee the Americas partnership team, driving growth by building and strengthening relationships with key agency and technology partners through our existing partner program and processes. This role will be pivotal in enhancing our ecosystem of collaborators, expanding our market reach, and delivering value to our clients and partners alike.

Key Responsibilities: Partnership Strategy & Execution:

• Define and execute a partnerships strategy aligned with global objectives to drive revenue growth and market expansion in the Americas region
• Identify and prioritize opportunities for growth through new and existing partnerships with tech platforms, agencies, and solution providers.
• Ensure alignment between partnership initiatives and business objectives, focusing on measurable outcomes.
• Manage partner program operations to ensure tiering, requirements, and benefits are upheld
• Identify and evaluate potential partners, including technology, reseller, and strategic alliances.

Partner Sales

• Work with partner managers to generate new business referral opportunities / SQO's from services and tech partners
• Support active opportunities through partner influencing where appropriate and applicable

Team Leadership & Development:

• Lead, mentor, and inspire the team of partnership managers.
• Set clear goals, provide regular feedback, and support team members in achieving individual and collective success.
• Drive a culture of collaboration, innovation, and accountability.
• Roll up the sleeves and support your team in pitching, recruiting, and managing mid market to enterprise Digital Marketing and Ecommerce Agencies through targeted, proactive, high touch approach.
• Serve as the first point of executive escalation to address partner concerns and misalignments.

Relationship Management:

• Act as a key point of contact for high-value partners in the Americas region.
• Cultivate long-term, mutually beneficial relationships with tech and agency partners.
• Foster collaboration between partners and internal teams, ensuring seamless integration of partner solutions into client offerings.
• Collaborate with sales, marketing, and product teams to create joint solutions and programs that accelerate market penetration and customer adoption

Program Development:

• Help expand the current number of partners on our existing partner program to enhance value for the business & partners delivering joint success.
• Work with the processes and frameworks to evaluate, onboard, and activate new partnerships effectively.
• Collaborate with cross-functional teams to ensure partners are equipped with the resources needed to succeed.

Performance Measurement & Reporting:

• Set and track KPIs to measure the success of partnerships and programs.
• Regularly report on partnership performance, opportunities, and challenges to the executive team.
• Use data-driven insights to continuously optimize partnership strategies.

Market Awareness:

• Stay informed of industry trends, competitor activities, and emerging technologies relevant to our ecosystem.
• Leverage market insights to identify new partnership opportunities and refine the value proposition for existing ones.

General

• Deliver executive level presentations and business reviews to a variety of audiences
• Travel up to 25%, to meet and develop relationships with our agency partners / events

About You

• Proven experience (10+ years) in partnerships, business development, or strategic alliances, preferably in the tech or agency ecosystem.
• Strong history of driving revenue and growth through services and technology partners
• Demonstrated success in building and scaling partner programs in a fast-paced, growth-oriented environment.
• Strong leadership skills with experience managing and developing high-performing teams.
• Exceptional relationship-building and negotiation skills, with the ability to influence stakeholders at all levels.
• Familiarity with Martech, Ecommerce and Digital Marketing Agency ecosystems in the Americas region.
• Data-driven mindset with strong analytical skills and the ability to measure and communicate partnership impact.
• Excellent communication and presentation skills, both written and verbal.

Key Attributes

• Strategic thinker with a hands-on approach to execution.
• Proactive and self-motivated, with a results-oriented mindset.
• Collaborative and team-oriented, with a passion for fostering growth through partnerships.
• Ability to thrive in a fast-paced, dynamic environment.

Why Us

Don’t just take our word for it - hear what your future colleagues have to say about working in our team:

"Soon I'll be celebrating my 5th anniversary at this wonderful company, and time has flown by. For me Dotdigital is the perfect place to work; big enough to have everything in place for you to succeed but with plenty of opportunities to leave a mark and grow personally. Dotdigital is a company with a big heart, making sure everyone's looked after and all voices are heard. I've been a part of the partnerships team ever since the start, and a major part of the draw is the ability to run your own portfolio with all the help you need from colleagues, but with you in control.” - Niels, Partnerships

Interview Process

• 15min Screening Call with Team Talent
• 30-45min interview with Head of Partnerships
• 45min interview with Partnership Manager and Sales Manager
• 1 hour presentation and platform demonstration with Co Founder

For US-based applicants:
- The US base salary bracket for this full-time position is up to $143,000 annually + $63,000 in variable commission
- Our salary ranges are determined by role, level and location

Some of Our Global Benefits

• Parental leave
• Medical benefits
• Paid sick leave
• Dotdigital day
• Share reward
• Wellbeing reward
• Wellbeing Days
• Loyalty reward

DEI commitment

As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.

Legal statement

No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.