About Pure Hypnosis: Pure Hypnosis is a leading hypnotherapy practice based in Atlanta, Georgia, dedicated to offering exceptional care and innovative services to our clients. We focus on in-office treatments but also accommodate virtual consultations when requested.
Position Overview: We are seeking a proactive and highly organized Lead Generation and Client Support Virtual Assistant to join our team. This role requires a detail-oriented professional who excels in client interactions, administrative tasks, and sales, with a knack for handling client hesitations and promoting service packages effectively.
Key Responsibilities:
- Manage and respond to client inquiries via phone, email, and text, ensuring a high standard of client service.
- Support lead generation efforts by following up on inquiries and using strategic sales techniques to convert inquiries into bookings.
- Assist with scheduling consultations and managing client appointments using various software tools.
- Handle payment transactions and follow up on billing issues.
- Collaborate with other team members to achieve business goals and maintain client satisfaction.
- Perform general administrative tasks and participate in special projects as needed.
Requirements:
- Previous experience in a client support role, with a strong background in sales (upselling and downselling).
- Proficiency in using tech tools such as Acuity Scheduling, Kit, Zoom, ClickUp, Loom, Slack, and Square.
- Excellent communication skills and the ability to work well within a team.
- Proven ability to manage multiple tasks and be an independent thinker.
- Must have a reliable internet connection and a quiet workspace for making calls.
- English is your first language
- Grammar and corporate communication profficient
Preferred Qualifications:
- Experience with CRM systems.
- Familiarity with hypnotherapy or similar fields is a plus but not required.
Work Hours & Benefits:
- Part-time position starting at 10-15 hours per week with potential for growth.
- Compensation is open to negotiation based on experience and qualifications.
- Opportunity to work in a dynamic, supportive environment with a focus on professional development.
Application Process: Fill out this application by February 28th. Only the top applicants will be contacted to set up an interview with our Operations Manager. If you have any questions regarding the position, please feel free to email melanie@purehypnosis.com.
We will be interviewing starting February 28th and will continue to interview through the first week of March or until we find the right candidate.