Senior Manager of Marketplace Business Operations & Analytics
About Peerspace
Peerspace invites people to discover and book the most magical spaces in the world. Since 2014, our community has been opening the door to thousands of spaces - from lofts and mansions to storefronts and studios - helping people to create one-of-a-kind experiences that would not be possible elsewhere. In total, over 5 million people have been welcomed into a Peerspace location, and we're looking for people who want to help us reach the next 50 million.
The Role
We are looking for a Senior Manager of Marketplace Business Operations & Analytics to quarterback our marketplace health with a pulse on week-to-week and month-to-month trends across our platform. This role will focus on identifying what's driving performance in our key metros, analyzing supply metrics, and designing data-driven strategies to address operational opportunities. You'll be able to zoom in on market-specific trends and double-click on issues as needed, transforming data insights into actionable operational recommendations.
The ideal candidate has strong business operations experience combined with exceptional analytical capabilities and a deep understanding of marketplace dynamics. You'll build and maintain critical operational dashboards, design tests for market teams to execute, analyze results, and provide data-driven recommendations for tactical improvements. This role reports to the Senior Director, Operations and Strategy, and serves as the operational analytics bridge between high-level marketplace frameworks and on-the-ground execution.
Responsibilities
● Become the market health expert with a comprehensive understanding of week-to-week market performance trends and drivers
● Build and maintain operational dashboards that provide actionable insights on market-specific supply and demand dynamics
● Detect early warning signs of market health issues and recommend targeted interventions
● Create growth strategies based on data-driven market analysis; collaborate cross-functionally to drive growth strategies forward
● Design operational tests and experiments with clear hypotheses and measurement methodologies for metro teams to execute
● Analyze test results to provide tactical recommendations for market-specific improvements
● Develop market prioritization frameworks to guide resource allocation across our supply acquisition and retention efforts
● Partner with metro development teams to translate market analysis into specific operational action plans
● Collaborate with supply onboarding teams to identify data-driven opportunities to improve activation and initial host success
● Work closely with data analytics and data engineering teams to leverage existing data frameworks while applying them to operational contexts
● Create standardized approaches to evaluating market health and operational efficiency at the market level
Qualifications
● 6-8 years of experience in business operations, analytics, or strategy roles with a focus on data-driven decision-making
● Strong SQL skills and data analysis capabilities, with ability to work independently on analytics projects within an operations context
● Experience designing experiments and tests with clear measurement methodologies
● Strong background in analyzing marketplace dynamics and market-level performance trends
● Track record of translating data insights into tactical operational recommendations
● Ability to detect patterns in complex data and connect them to marketplace behavior
● Excellent communication skills with ability to influence through data storytelling
● Experience working collaboratively across operations and data teams
● Bachelor's degree required; advanced degree in a relevant field preferred
Preferred Qualifications
● Prior experience in two-sided marketplace businesses, particularly in operations or business operations roles
● Experience with BI tools such as Sisense (Periscope), Tableau, or Looker
● Background in market-level analysis and operational improvement strategies
● Familiarity with experimental design and A/B testing frameworks
● Experience applying data insights to operational challenges in a high-growth environment
Why Peerspace?
Peerspace is proudly certified as a Great Place to Work™ and we're a remote first company with team members located in cities around the globe. Beyond competitive salary and equity compensation, we provide:
● 100% employee coverage of medical, dental and vision insurance
● $500 annual professional development allowance
● Discount on all Peerspace bookings
● Laptop, high res display, and stipend to setup home office
● Monthly cell phone and internet credit
● Coworking membership if needed (in lieu of home office)
● Flexible take it as you need it time off policy
● Wellness Fridays observed company wide
● Annual in-person, all company offsites and team-building events
The annual salary range for this role is $140,000 to $160,000. The actual salary will vary depending on experience, skills, and abilities as well as internal equity and market data.
Diversity
At Peerspace, we're dedicated to creating a team that's diverse, equitable and inclusive. We believe bringing people together from different backgrounds and identities makes us stronger and better serves the Peerspace community. We'd especially like to encourage applicants from different backgrounds, locations, and experiences.
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