As our Happiness Officer, your core responsibility is to support users in creating and publishing their websites. You'll shape the human part of their Strikingly experience. To do a good job at this position, you need to have a holistic understanding of our product and user community. By supporting and understanding users' demands, you will work closely with both the business and engineering teams to improve the product.
Requirements
- Fluent in both written and spoken English
- Passionate about delivering happiness with fantastic user experiences and supporting our users to achieve success
- A clear and concise communicator who speaks up and is open to being wrong
- Highly empathic for people's motivations, pain points, and moments of happiness
Bonuses
- Experience with photo, graphic, and/or video editing
- Basic HTML/CSS/JS skills to help people with some custom code
- Experience in design thinking and user experience design